Maintenance Support Contract
Signing a contract with a maintenance service provider doesn't guarantee a good working relationship. Without an understanding of the ongoing value the service provider delivers, it's not easy to determine whether you've invested wisely, and whether you're seeing a proper return.
The time and effort spent on managing vendors and service providers might mean there's little left to meet the level of service the business expects. Worse yet, not managing your contracts through proper IT service level management could leave you at risk of lapsing agreements, or devices that are no longer maintained.
JEZ Consult offers you a single point of contact for all maintenance and support issues, regardless of the vendor or service provider involved. By taking care of IT service management on your behalf, we ensure you always receive consistent and reliable service.